Privacy Policy for Jake’s Collision Center Inc.

Effective Date: [05/26/2020]

Last Updated: [06/21/2025]

1. Information We Collect

• Personal Information: Name, phone number, email address, physical address, and vehicle information (VIN, make, model).

• Service Details: Insurance claim numbers, damage photos, repair authorizations, or appointment bookings.

• Technical Data: IP address, browser type, pages visited, and time spent on our website.

2. How We Collect Information

• Through contact or estimate forms you submit online

• By phone, email, or in-person communications

• From insurance carriers you authorize to share information with us

• Through cookies and similar technologies on our website

3. How We Use Your Information

• Schedule appointments and process repair services

• Communicate updates about your vehicle repair status

• Coordinate insurance claims and billing

• Improve our website and customer experience

• Send service reminders or promotional offers (only with your consent)

4. Information Sharing

• We do not sell your personal data. We may share limited information with:

• Your authorized insurance provider for claims processing

• Third-party vendors (e.g., towing or rental services) involved in your repair, with your consent

• Government authorities or legal entities, when legally required

5. Your Rights & Choices

• Request a copy of the personal data we store

• Correct or update inaccurate information

• Withdraw your consent to marketing communications

• Request deletion of your data, where legally applicable

6. Data Security

• We implement appropriate safeguards — including administrative, physical, and technical measures — to protect your personal information from unauthorized access, loss, or misuse.

7. Cookies and Tracking

• Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Policy Updates

• We may update this Privacy Policy periodically to reflect changes in law or business practices. Updated versions will be posted with the latest effective date.